Care Coordinator - Flagship Branch

Care Coordinator – Flagship Branch

Location: Lincoln
Salary: Up to £28,000
Hours: Full-time, 40 hours per week

Are you passionate about delivering high-quality care, supporting care staff, and ensuring smooth day-to-day operations? Our Helping Hands Lincoln branch is one of the largest and most respected branches in the region and is looking for a dedicated Care Coordinator to join their growing team.

This is a fantastic opportunity to join a flagship branch, which is not only well-established with a strong reputation across Lincolnshire, but also renowned for its friendly, supportive environment and focus on continuous improvement.

Why Join Helping Hands Lincoln?

• Flagship Status – Our Lincoln branch is one of the biggest care providers in the Lincoln area and continues to grow!

• Well-established with excellent local reputation

• Friendly and collaborative team environment

• Genuine career progression opportunities

• Private care provider – not an agency, meaning quality and continuity of care are at our core

• Access to the Blue Light Card – great discounts across hundreds of retailers

• Recognised as one of the UK’s Top Home Care Providers

Main Responsibilities:

As a Care Coordinator, you’ll play a vital role in ensuring the smooth and efficient running of care services by coordinating care schedules, supporting staff, and maintaining excellent standards of service:

•  Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community

• Ensuring that customers receive the highest standards or care and support through effective allocation of staff.

• Completing direct observations and supervisions for your care teams within the correct timescales.

• Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.

• Reassessing customers to ensure care plans are reflective of customer’s needs and condition.

• Actively seeking new business opportunities and supporting the commercial growth of the branch.

• Ensuring that the highest levels of customer service are always provided.

Ready to Grow with Us?

If you’re looking to build on your career, and be part of a thriving and supportive team, we’d love to hear from you. This is your chance to grow with one of the UK's most respected care providers.