Customer Sales Specialist

Location: Support Office (Alcester)

Contract Type: Permanent, Full Time

Closing Date: 26 October 2021

Salary: £21k - £24k per annum + bonus

Specific Hours: 40 hours per week

Customer Sales Specialist

The Role:

To support in the next stage of the companies growth we are expanding our New Business team at Helping Hands. Working as a Customer Care Specialist within this team you will be fundamental to ensuring we are able to provide high quality care across the UK. You will be taking inbound calls from potential customers and provid them with the best first impression on their journey with us.

Working in a team with a high performance culture you will be rewarded with a competitive base salary and a generous bonus scheme. You will have the opportunity to use your excellent customer service skills to build rapport quickly with customers and advise them on the services we offer. We believe in getting to know our customers managing their experience from initial enquiry to booking a meeting, confirming a care package and finally providing care.

Main Responsibilities:

  • Taking inbound calls from potential customers who want to discuss the service that we’re able to offer.

  • Identify customer needs and consult with them about the right care solution for them.

  • Nurture customers through the sales process and manage our CRM database.

  • Working to sales targets in a fast paced environment.

What’s in it for you?

If you enjoy working in a fast paced, target driven yet fun and inclusive environment then this is the role for you. We promote a high performing culture and for hitting your targets you will have access to an uncapped commission scheme in addition to a generous base salary.

  • 23 days holiday + Bank holidays
  • Various shifts available
  • Employee Benefits portal
  • Employee Assistance programme
  • Hybrid working with a mixture of days at home and days in the office

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Salary: £21k - £24k per annum + bonus

Apply now